Effective Email Messages

Take the pre-emptive approach!

Effective email messages

Have you ever sent an email to someone, asking for specific information, only to receive a reply that contains everything but what you requested?   Frustrating, isn’t it.

A well-written, effective email message will not only contain the requested information — to avoid the additional back and forth exchange of further missives regarding those unanswered questions — but will also include material that has yet to be asked but is logically the next step in the inquiry process.

For example, if you send someone an email about getting together for a meeting, include several dates and times detailing when you are available (use numbers or bullet points to emphasize them from the overview).

Otherwise, you may start the round-robin of “Yes, I’m available to meet; when is convenient for you? … yes, Tuesday works, what time? … how about where?” messages, which is a tremendous waste of time for everyone.

Remember …

By thinking ahead and pre-empting relevant questions in your emails, your clients and colleagues will be impressed and appreciate your thoughtful and efficient communication.

It’s one more way to make a good impression.


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