“Sticks & stones may break my bones … ” Unfortunately, words do hurt, and harsh criticism, name calling, and sarcasm are doing damage every day.
Tag Archives | communication
Landlines – cell phones – smart phones – iPhones. They all help us communicate with others; we can make a direct connection and have a conversation, or we can leave information in a message to be heard later. What do you do after you listen to your phone messages? Do you make note of the […]
Sometimes, it’s not the customer service words themselves, it’s the manner in which they are said. I was buying several armfuls of cut flowers at a large warehouse store and the grower, who had thoughtfully put them aside for me that morning, was also kind enough to give me the tall container they were in […]
Facebook has been described as many things … a fun way to keep in touch with friends and family, a good way to reconnect with old acquaintances, an addiction, an invasion of privacy, and/or a complete waste of time. It is a hugely popular social networking site that allows users to connect with friends, family […]
Take the pre-emptive approach! Have you ever sent an email to someone, asking for specific information, only to receive a reply that contains everything but what you requested? Frustrating, isn’t it. A well-written, effective email message will not only contain the requested information — to avoid the additional back and forth exchange of further missives […]