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Email Address: Possession Does Not Mean Permission

Have you ever exchanged business or contact cards with someone, thinking she might be a good person to follow up with at a later date, or that it would be helpful to have his contact information on file? Instead, you find yourself on the receiving end of newsletters, company announcements, industry alerts, invitations to upcoming […]

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Effective Email Messages

Take the pre-emptive approach! Have you ever sent an email to someone, asking for specific information, only to receive a reply that contains everything but what you requested?   Frustrating, isn’t it. A well-written, effective email message will not only contain the requested information — to avoid the additional back and forth exchange of further missives […]

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