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I teach companies and train employees to provide them with the professional edge. It affects your customer’s experience & impacts your bottom line.   Here’s how:   The Three Cornerstones of Business Etiquette & Customer Service   Perception is Reality You may put a lot of thought into how you do or say something, but […]

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Communication is people making a connection. It’s something we do every day. It’s knowing information was sent and received. Do you know what to do when someone doesn’t understand your message? We can’t not communicate. Would you like to increase the effectiveness of your communication as you learn how to develop positive relationships with others? […]

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