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Thanks for visiting during our site remodel!  Please contact Jodi at jodi@jodiblackwood.com, or 360 798 4912 for more information or to schedule a presentation.

Jodi Blackwood believes that etiquette is about polishing your approach, not changing who you are — and that courtesy, friendliness and respect for others are the cornerstones to distinguishing yourself in the business arena.

Combining her 25+ years experience in the customer service field with her business etiquette and protocol training has allowed her to develop a successful business that revolves around helping people understand that it is the details of how they present themselves,  the words they choose, and even their body language that will have a tremendous impact on how they are perceived.

A recognized expert in her field, Jodi enjoys working with individuals, organizations, and businesses of all size. She helps amateurs and professionals alike to develop the knowledge, skills and self-assuredness necessary when it comes to the complexities of interacting with others, thus allowing them to feel comfortable and confident in every situation,  and thereby providing tremendous benefit to both their professional and personal lives.

• Trained and Certified as a Corporate Etiquette and International Protocol Specialist by The Protocol School of Washington.
• B.A. Degree in Communication Arts, Pacific Lutheran University, Tacoma, Washington.
• An extensive background of 25 years in customer service related work, 15+ of which were devoted to the hospitality industry.
• Operation of a home-based business for eight years.  Success was built by offering unsurpassed customer service and excellent communication skills.

Jodi is actively involved in her community, both on a professional and personal basis. In addition to a busy career, Jodi balances a busy home life with her husband and three children.